Shipping & Returns
Shipping
Processing Time
- Orders are processed within 1–3 business days.
Delivery Time
- Standard delivery typically takes 7–14 business days, depending on the destination and carrier.
- Tracking information will be provided when available.
Shipping Delays
- Delays caused by carriers, customs, or external factors are outside our control.
- Vaet Global LLC is not responsible for delays once the package is handed over to the carrier.
Returns
We accept returns within 30 days of delivery.
To qualify for a return:
- items must be unused,
- in original condition,
- in original packaging.
Refunds
- Refunds are issued to the original payment method after inspection of the returned item.
- Shipping fees are non-refundable unless the return is due to our error.
Damaged or Lost Packages
- If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery or delivery attempt.
- We will review the case and assist with a replacement or refund where appropriate.
For return assistance, contact: info@vaet.store